Refund policy

Refund Policy

At Anlumo, we strive to ensure you are completely satisfied with your purchase.

Returns
We accept returns within 30 days of delivery. To be eligible, items must be unused, in original condition, and in original packaging.

Non-returnable items
Certain items may not be eligible for return, including:

• Final sale items

• Gift cards

• Personalized/custom products

Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges
We only replace items if they are defective or damaged. Contact us at support@anlumo.com.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Late or Missing Refunds
If you haven’t received a refund, please check with your bank or payment provider before contacting us.